Shipping Policy
This Shipping Policy outlines how Gvelos delivers products to customers across India.
Shipping Locations
We currently ship within India only.
International shipping is not available unless explicitly stated.
Delivery Timeline
Estimated delivery time: 5–10 business days from dispatch.
Delivery timelines may vary due to courier partner delays, remote locations, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
Any additional charges such as re-delivery attempts or address corrections may be borne by the customer.
Order Tracking
Once dispatched, tracking details will be shared via email/SMS.
Customers are responsible for ensuring accurate shipping details at checkout.
Damaged or Lost Shipments
If the package appears damaged, do not accept delivery and notify us immediately.
In case of lost shipments, we will coordinate with our logistics partner to resolve the issue.
Address & Delivery Responsibility
Please ensure the shipping address and contact details are accurate.
We are not responsible for delays or losses due to incorrect address information provided by the customer.
Contact for Shipping Queries
Email: support@gvelos.com
