Privacy Policy
At Gvelos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
We collect various types of personal and non-personal information to provide and improve our services.
Personal Information:
Name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely via third-party gateways)
Account login credentials (if applicable)
Non-Personal Information:
Browser type
IP address
Device information
Pages viewed, time spent, and referring URL
Cookies and other tracking technologies
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order updates or inquiries
Provide customer support
Improve our website and product offerings
Personalize your shopping experience
Send promotional offers (if you opt-in)
Prevent fraudulent activity and enhance site security
Comply with legal obligations
Sharing Your Information
We do not sell your personal information. However, we may share it with trusted third parties when necessary:
Service providers: Delivery partners, payment processors, marketing platforms, and hosting services
Legal authorities: If required by law or to protect our rights, safety, or property
Analytics tools: To monitor website performance and user engagement
All third parties are contractually obligated to handle your data securely and in compliance with applicable laws.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable basic site functionality
Analyze site traffic and user behavior
Remember your preferences for future visits
Show relevant advertisements (if applicable)
You can manage or disable cookies through your browser settings. However, this may affect your experience on our site.
Data Security
We implement strong security measures to protect your data:
SSL encryption for data transmission
Secure payment gateways
Regular system monitoring and access control
Despite our efforts, no online data transmission can be guaranteed 100% secure. Please protect your account credentials and contact us if you suspect any unauthorized activity.
Your Rights and Choices
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at [Your Email Address].
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies separately.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store personal data from children without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it regularly.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Gvelos Customer Support
Email: [Your Support Email]
Phone: [Optional]
Address: [Business Address if applicable]